PRIVACY POLICY
Your privacy is important to us. This Privacy Statement describes the types of information that SG Business Solutions, Its Subsidiaries or Affiliates ( collectively termed as “SG Business Solutions” or “We” or “us” or variations of the same) collects from and about you when you visit our websites, https://adovia.in/ (collectively called the “Site” or “Sites”). This Privacy Statement also explains as to how SG Business Solutions may use and disclose such information, as well as your ability to control certain uses of it.
By using this site, you represent that you have attained the age of majority in your state (as per the law applicable to you) and that you have consented to allow your minor dependants to use this site.
We strongly advise you to read this Policy carefully. Any usage of our services or site will signify that you have read this policy and have accepted the same after application of mind and due deliberation.
Our Contact Details are stated at the end of this page under the head “Contact Details”. Whenever any reference is made regarding your right to contact us – it will mean and imply contacting us at the details stated under the head “Contact Details”.
DATA CONTROLLER
SG Business Solutions will be the controller of Personal Information that you chose to provide to us.
INFORMATION COLLECTION
SG Business Solutions collects information that you choose to provide to us, such as when you request information or a demonstration from us, create an account with us, download gated content from us, sign up for our email lists, use our Site, provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchased item or otherwise contact us – in any manner.
The information we collect may include your name, email address, physical address, telephone number, and screen / user name. SG Business Solutions does not collect, store or transmit payment information of any sort, and any information you give of this nature will be directly entered by you on a well known payment processor or payment gateway or acquiring bank website, which is PCI DSS standard secured and which has taken all possible cyber security measures to store and transmit such payment information securely to relevant banks and or credit card processors, for completion of your transaction with SG Business Solutions If you are not in agreement with SG Business Solutions’s choice of payment gateway or payment processor or acquiring bank, please do not proceed with the transaction. SG Business Solutions takes no responsibility for such information compromise if you have willingly agreed to proceed with the transaction.
You may be required to provide certain information to create your SG Business Solutions account or to utilize our services.
SG Business Solutions does not collect Sensitive Personal Information such as information relating to health, race, ethnicity, sexual orientation and political opinions. Any updates to the types of information we collect will be provided on this Site and you will have opt-in rights as set forth herein. In future, should SG Business Solutions decide to collect Sensitive Personal Information, we will only do so if you provide your consent. If you wish to opt-in to the collection and use of Sensitive Personal Information by us to provide services to you, which may include the transfer of such Sensitive Personal Information to third parties, then you may opt-in to such uses by checking the ‘opt-in’ box in your user preferences. If none of the available options meets your requirements, or you have other questions, please contact us.
We may use cookies or other technologies to automatically collect certain information when you use our Site or interact with our emails and online or mobile advertisements. For example, we may automatically collect certain information from you, such as your browser type, operating system, software version, Internet Protocol (“IP”) address, mobile or ISP carrier information, and the domain name from which you accessed the Site. We may collect information about your use of the Site including the date and time at which you access the Site, the areas or pages of the Site that you visit, the amount of time you spend using the Site, the number of times you return, whether you open forward or click-through emails and ads, and other such usage data.
You may adjust your browser or operating system settings to limit the above-stated tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Check the “Help” menu of your browser or operating system to learn how to adjust your tracking settings or cookie preferences.
INFORMATION USE
SG Business Solutions may use the information that we collect from and about you to:
Respond to your inquiries, provide services, fulfill orders, process payments and help prevent transactional fraud, and contact and communicate with you;
Develop new products or services;
Provide you with customized content, targeted offers, and advertising on the Site, via telephone or via email;
Contact you with information, newsletters and promotional materials from SG Business Solutions or on behalf of our partners and affiliates;
Research, address problems, and improve the usage and operations of the Site;
Protect the security or integrity of the Site and our business; and
For such other purposes as are described to you at the point of data collection.
SG Business Solutions may share the information that we collect from and about you:
with our service providers / vendors , if in our opinion, the disclosure will enable them to perform a business, professional or technical support function for us; or
with our own affiliates, in order to improve the delivery of our services and for marketing purposes; or
to respond to judicial processes or provide information to law enforcement or regulatory agencies or in connection with an investigation as permitted by law, or otherwise - as required by law; or
for such other activities as are described to you at the point of collection.
If you wish to limit or restrict the disclosure of your Personal Information to third parties, you may opt-out of such third-party disclosures by sending us a notice via email at the following email id: ops@adovia.in
SG Business Solutions may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any Insolvency, bankruptcy or reorganization proceeding is brought by or against us, such information may be considered our asset and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to require that the transferee uses personal information provided through the Site - in a manner that is consistent with this Privacy Statement.
SERVICE PROVIDERS
SG Business Solutions may contract with third parties to perform functions relating to the Services (“Service Providers”) including, without limitation, payment processors and cloud service hosting providers. Service Providers may have access to your personal information needed to perform their business functions, but may not use or share that personal information for other purposes.
EMAIL MARKETING
With your permission, we may, send you emails about our Site, new products and services, and other updates. By “permission” , we mean express permission granted by you. A permission to send commercial or marketing emails may be through any of the following instances (the list is inclusive and not exhaustive) which we deem as existing business relationship with or inquiry from you:
Entering your email address on our Site - with no indication that you would not like to be emailed.
Entering your email address as part of either attempting to order or ordering a product or service from us - with no indication that you would not like to be emailed.
Entering your email address as part of an abandoned cart - with no indication that you would not like to be emailed.
Entering your email address as part of participation in any contest, event or survey conducted by us - wherein we have informed you that we will be sending you marketing emails.
Subscribing to an email newsletter - by filling-out a form on our Site.
Any instance - where in completing a form, you have checked an opt-in checkbox indicating your willingness to be contacted through email provided the checkbox is unchecked by default and we have informed you that the nature of the emails will be commercial.
Our marketing emails will conspicuously contain a notice that you can opt out of receiving more marketing emails from us. Our marketing emails will prominently display a one-click unsubscribe or opt-out option. No charges of any nature whatsoever would be imposed on you for entertaining your request of opting out. Once you have opted out or unsubscribed, we will refrain from sending marketing emails to you.
We may use your personal information, including but not limited to your name, address, telephone, email address and other relevant data, to conduct our business, improve our Sites, develop new products and services, provide information and support, to better understand your needs and interests, personalize communications and advertising, meet contractual obligations, and provide a quality experience for you. We may use your personal information, including your email address, to:
Communicate, interact and build our relationship with you;
Customize the content, products and services that are offered to you;
Contact you with information about us and affiliated third-parties;
Process, fulfill and follow up on transactions and requests for products, services, support, and information;
Verify your authority to enter and use our services;
Engage in market research and analysis;
Measure, analyze and improve our products and services, the effectiveness of our websites, and our advertising and marketing;
Comply with legal requirements;
Provide targeting advertising;
Send you marketing materials, via email, including our newsletter, and to notify you about products and services that we believe would be of interest to you;
Deter, detect, and prevent fraud and other prohibited or illegal activities; or
Inform you regarding new services, releases, upcoming events and changes in our terms and conditions or privacy policy.
You may manage your receipt of marketing and non-transactional emails by clicking on the “unsubscribe” link located on the bottom of our marketing and non-transactional emails. You can also opt-out or unsubscribe by sending us an email or by following the opt-out instructions in the email or newsletter, or by sending an e-mail to us.
TELEMARKETING
Regardless of the fact that your telephone and/or cell number may be listed with the Federal Do-Not-Call Registry or your local State Do-Not-Call list, by providing us your telephone and/or cell number - you are providing express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates. You hereby agree and consent to our contacting you by using the information you have provided and will provide to us. This means that we may contact you by e-mail, phone and/or cell number (including use of automated dialing equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving. You are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates. If you do not want to receive marketing calls, please contact us at the details stated at the end of this document.
We shall attempt to honour your request to opt-out from the mailing list immediately and do the needful at the earliest. You may not be able to opt out of all information sharing, however, such as information sharing with credit card processors in connection with products or services that you order from us. While we offer you some control over marketing communication, certain transactional, relationship, and legally required communications will not be affected by the choices you have made about marketing communications.
YOUR ACCESS TO YOUR PERSONAL INFORMATION
If you have an account on our Site, you may sign in to your account and update your personal information contained therein anytime. We will not be responsible for reminding you regarding the updation of your personal information.
USER CHOICES
If you would like to update, modify, or remove your personal information or cancel subscription preferences, you may contact us. On certain Site(s), you may be able to make these choices directly by logging into your account. You may unsubscribe from any of our promotional emails by clicking on the “unsubscribe” link in any promotional email that you receive from us. Changes made to your profile will be effective once saved into our systems in accordance with our standard procedures for implementing user questions regarding your Personal Information.
You have a legal right to obtain access to your Personal Information that we maintain about you. Additionally, if you believe that the Personal Information (in our records) is inaccurate, you may have the legal right to request that we correct or amend the information. To make these requests, or to object to our processing of your Personal Information or withdraw consent to such processing (rights provided by the laws of certain countries), you may contact us.
You may follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us to effect changes to your use of the Web Site or you may contact us.
PUBLIC FORUMS
Any information that you may disclose in comments or on other public areas of the Site becomes public information. We advise you to exercise due care and caution when disclosing personal information on these public areas.
LINKS TO OTHER WEBSITES
Our site may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible or liable in any manner whatsoever for the practices adopted by such sites. You are advised to peruse the Privacy Policies of any such Third Parties before providing any information to them.
CHILDREN’S PRIVACY
Protecting children’s privacy is very important to us. We do not knowingly collect any personal information from, children under the age of thirteen.
CONFIDENTIALITY & DATA SECURITY
The information stored on the sites is treated confidential. We have taken physical, administrative, and technical steps to safeguard the information that we collect from and about our customers and Site visitors. We make every effort to ensure the integrity and security of our network and systems. Still, if we become aware about any unauthorised or unlawful access or alteration in relation to your information stored on our site, we will promptly notify you.
PRIVACY STATEMENT CHANGES / AMENDMENTS
SG Business Solutions reserves the right to revise this Privacy Statement at any time without any notice. Whenever the Privacy Statement is revised, we will post the changes / amendments on the Site. If you use the site after a change to the Privacy Statement has been made effective, it will signify that you have agreed to all such changes. If we change the Privacy Statement in a material way, we will provide appropriate notice to you. The decision on the point as to whether a change is material or not is completely our prerogative and will not be subject to challenge in any Court of Law.
APPLICABLE LAW & JURISDICTION
Any dispute arising out of the usage or related to this Policy shall be subject to Indian Laws and the Courts at Delhi, India shall have exclusive jurisdiction to adjudicate over the same.
QUESTIONS
If you have questions about this Privacy Statement, please feel free to email us at ops@adovia.in.
CONTACT US
Wherever any reference has been made in this document in relation to contacting us, please contact us in the following manner: Through email: ops@adovia.in